Chatham County Partnership for Children
Meredith Williams, Steffanny Dubon Benard, and Cheryl Windsor
Regional
Empowering families by connecting them to quality early care and education options that meet their unique needs.
Ensuring parents are informed, confident, and supported through personalized referrals, expert guidance, and helpful resources.
Counties Served:
How did it go?
This year, we launched the Family Resource Center, bringing together the Child Care Search call center with a broader range of family support services under one roof. The center serves as a welcoming place where families can access child care referrals, essential pediatric and maternal supplies, and connections to child care and other community resources. As more families and community partners learned about the center, we continued to improve our processes and expand the services available. The grand opening, increased community awareness, strong partnerships, and generous donations helped us broaden our impact. As demand for the center grew, maintaining a consistent inventory of essential items became more challenging, leading us to refine our processes and strengthen collaborations with community partners to ensure we can continue meeting families’ evolving needs.
Successes
Online Child Care Searches Surge After Launch of Find Child Care NC
This year Child Care Search switched to a new database called Upfront, which has a parent search site called Find Child Care NC. We have found that Find Child Care NC is much easier for parents to use than the previous system. Parents can find the site through general child care web search and the interface is simpler to navigate, only requiring a child’s age and the county they live in to get started. Since Upfront launched on the Find Child Care NC website, online child care searches in Chatham have increased significantly. This has helped reduce barriers and made it easier for families to begin their child care search. Our referral specialists are still on hand to talk to parents, however this online search tool helps us serve parents who are reluctant to call us.
Check it out for yourself! Find Child Care NC
