Announcement from the NC CCR&R Council:

The State of North Carolina is urging all families who can keep their children at home, with a responsible adult, to do so.

Emergency and first responders and critical workers needing referrals to child care programs that are open and operating for children ages birth to twelve should call the statewide toll–free number listed below for assistance:


Monday through Friday from 8 a.m. to 5 p.m.

Callers to be served include:

  • Emergency and first responders
  • Hospital staff
  • Nursing and adult group home staff
  • Frontline health care providers
  • Child care program staff
  • Food service staff
  • Families of children who are homeless, receiving child welfare services, and/or in unstable or unsafe living arrangements
  • Others who are working to keep North Carolinians safe and healthy

Please note:   Effective April 1st,  the only licensed child care programs that are allowed to operate in North Carolina are those which have agreed to meet additional health, safety,  and other requirements specified by the NC  Division of Child Development and Early Education (DCDEE) and have been specifically authorized by DCDEE to remain open in April and May 2020.


NOTICE:  Temporary Suspension of  our Regional Child Care Search Service During COVID-19 Pandemic

Our staff members are part of the team of NC Child Care Resource and Referral specialists who are manning the statewide child care referral hotline (above). If you need information about other services, please email us at and we will respond as soon as possible.

The regional Child Care Search service will resume at a later date. Essential workers seeking child care should call 1-888-600-1685 instead of 1-855-231-8717.